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Account: an overview

This article explains the main parts of the Account page and what each tab is for.

Overview

This article covers the Account page and what each tab holds.

The Account page holds your account's documents, users, renewals, service delays, services and settings.

V-DAQ issues a Certificate of Enrolment for each vehicle in a Regulatory Telematics service. You find these certificates on the Account page. The page also lists the V-DAQ services on your account.


Before You Begin

  • You need access to the V-DAQ Platform.

Step 1 – Open the Account Page

Select Account in the left menu. The Documents tab opens.


Step 2 – Get to Know the Tabs

TabWhat it's for
DocumentsCertificates and other documents for your account. To show all documents, turn off Only Pending Review. To find a document, type a registration in Search.
ServicesThe V-DAQ vehicle services on your account, with device and sensor serials. To export the list, select the download icon.
Users, Renewals, Service Delays, SettingsYour account's users, renewals, service delays and settings.

Step 3 – Open a Certificate

  1. On the Documents tab, find the certificate for the vehicle.
  2. Select View in the Actions column.

Each vehicle has one current certificate. Keep a copy in the vehicle.


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Need More Help?

If you're still experiencing issues:

Phone: (02) 4204 8472

Email: support@v-daq.com.au