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Action Centre: an overview

This article explains how the Action Center works and how to respond to notifications.

Overview

This article covers the Action Center and how to respond to its notifications.

The Action Center shows notifications that need a response from you. When a vehicle is inactive for a period, you get a Vehicle Inactive notification. It asks if the vehicle is parked up.

The red number on Action Center in the left menu shows how many notifications are waiting.


Before You Begin

  • You need access to the V-DAQ Platform.

Step 1 – Open the Action Center

Select Action Center in the left menu. The Unresolved tab opens. It shows the notifications that need a response.


Step 2 – Respond to a Notification

Each Vehicle Inactive notification shows the vehicle and how long it has been inactive.

  1. Find the notification for the vehicle.
  2. Select YES or NO.

If you select YES, the notification moves to the Resolved tab.

If you select NO, V-DAQ Support may contact you to check the device.


Step 3 – Check the Resolved Tab

Select Resolved. The tab shows the actioned notifications and who actioned each one.


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Need More Help?

If you're still experiencing issues:

Phone: (02) 4204 8472

Email: support@v-daq.com.au